Thandizo Zambia – Privacy Policy
Effective Date: 12/10/2025
Platform: http://www.thandizozambia.org
Owner: United Routes Movers and Logistics Limited
Thandizo Zambia (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our crowdfunding platform.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
Collected when you register, create a campaign, donate, or contact us:
Full name
Email address
Phone number
National ID or business registration documents (for campaign verification)
1.2 Transaction Information
Donation records
Mobile Money transaction details (via Airtel Money, MTN Money, Zamtel Kwacha or bank)
1.3 Usage Data
Automatically collected technical data such as:
IP address
Browser type
Pages visited
Date and time of access
2. How We Use Your Information
We use your information to:
Create and manage user accounts and campaigns
Process donations and withdrawals
Verify identities and prevent fraud
Communicate updates, receipts, and platform notices
Comply with legal and regulatory obligations
We do not use your data for unsolicited marketing or sale to third parties.
3. Data Protection and Security
We implement industry-standard safeguards to protect your data.
Payments are processed securely via authorized mobile money or financial partners.
We do not store credit card, bank PINs, or Mobile Money passwords on our servers.
Access to personal data is restricted to authorized personnel only.
Despite our efforts, no internet transmission is 100% secure, and users accept associated risks.
4. Sharing of Information
We do not sell or trade your personal information.
However, we may share information with trusted third parties who:
Provide payment processing or identity verification
Support our technical and operational services
These parties are bound by confidentiality agreements and are not allowed to use your data for any other purpose.
We may also disclose information:
To comply with Zambian law, court orders, or regulatory authorities
To protect our rights, users, and the integrity of the Platform
5. Children's Privacy
In compliance with the Children’s Online Privacy Protection Act (COPPA) and Zambian regulations:
We do not knowingly collect data from children under 13 years
Users under 18 must have supervision or consent from a parent/guardian
6. Data Retention
We retain your personal data for as long as your account is active or as required by law.
If you delete your account or request removal, we will securely delete or anonymize your data, except where retention is legally required (e.g., for financial audit or anti-fraud compliance).
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your account/data
Withdraw consent for non-essential processing
Requests may be submitted to: felixszimba@gmail.com (Temporal)
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.
9. What We Do Not Do With Your Data
We do not sell your data to marketers
We do not share your data with third-party advertisers
We do not use your donations or campaign information for commercial advertising
10. Contact Information
For privacy concerns, access requests, or complaints, contact us at:
Thandizo Zambia
A project by
United Routes Movers and Logistics Limited
A Zambian Registered Company
Email: info@thandizozambia.org
+260765824272
Website: http://www.thandizozambia.org